Intuitive Usability
Previously, two editors have been responsible at AGRAVIS for ensuring that the content of the different websites was correct. “As a result of the isolated solutions which had accumulated over time, the maintenance required for the various web presences, now numbering over 40, became too high, to the detriment of the speed and efficiency of the customer’s ability to access information,” was Florian Hirtz’s description of the situation. “In future, the content of the internet and the portal will be maintained directly by the departments responsible for it,” adds Thorsten Gralla, Business Intelligence Team Leader at AGRAVIS. This demonstrates the outstanding usability of FirstSpirit and how intuitive it is: employees lacking in comprehensive CMS skills can work in the browser-based WebClient with Easy-Edit function via so-called processing hotspots. Within the realms of their responsibility, they can make changes quickly and easily.
FirstSpirit combines Online and Print
The adoption of FirstSpirit will take place in various project phases: the integration of all 40 websites is planned by the end of 2010. Then the various AGRAVIS print media will also be offered in digital form over FirstSpirit. These include, among others, the customer magazine “AGRAVIS aktuell”, the employee magazine “AGRAVIS intern”, and publications such as “Raiffeisen-Markt Spezial” or “AGRAVIS info”. Furthermore, content can be used directly in the company’s email newsletter. In the medium term, the operative inventory management and administrative service processes are also to be incorporated in the employee portal. “Our vision is to create a platform which develops into the central point of entry for almost all IT applications,” Thorsten Gralla looks ahead.