Partner program

The focal work of the agencies is design and frontend aspects. The main part of their work is the design of the websites, the portal structures and the user interface. They take care of the communications structures and the content and graphic representation of companies for presentation to the "outside world".

The advice, concept and creative services in this area are mostly offered as part of a full-service concept and are implemented with appropriate state of the art technologies and software solutions.

Media agencies often work on a local level with long-term client relations, but also on the international stage, integrated in media associations operating worldwide.

The agencies are an important part of e-Spirit's service concept and, on the basis of FirstSpirit™, they develop structures, templates for the design and reuse of content pages and the basic layout of websites and portals, both on the Internet, as well as on the Intranet and Extranet.

FirstSpirit™ is a sophisticated high-end solution, which can reproduce the diverse and complex websites, company identities, portals and other presentation media inside and outside a company.

e-Spirit needs experienced and competent integration partners to implement this, mostly very extensive, project work.

These partners install the FirstSpirit™ solution on the client's premises, draw up the necessary concepts, structures and architectures and develop the necessary applications and interfaces for integration in FirstSpirit™. The focus is on programming and template development, linking existing systems and databases, and configuration and the interaction of the different IT systems and technologies.

Integration partners are an indispensible part of e-Spirit's partner network and are practically involved in most complex project implementations as system integrators.

The IT systems of our clients have usually grown very heterogeneously and are multi-layered, based on the elements and technologies of all kinds of different providers.

FirstSpirit™ itself has an open, modular structure and can be configured and extended according to the client's requirements. Diverse software modules ensure the fulfillment and implementation of specific demands. Not all the software modules are developed by e-Spirit itself. Special modules for integration in third-party applications such as SAP, IBM or Microsoft and existing shop solutions, PIM systems or enterprise search applications are developed by technology partners of e-Spirit and are offered as part of the FirstSpirit™ software suite.

The specific technical knowledge of these companies and their distinctive focussing on specific technologies is utilized to offer highly developed and marketable complete solutions.

These modules are integrated in FirstSpirit™ in collaboration with our development department, and are tested and certified by our product management department. The certification process focuses on provision of the technical documentations, ensuring support and continuous further development and adjustment of partner modules to new software releases.

The compulsion to reduce costs, special security aspects, performance and availability reasons and the goal of the fastest possible return on investment result in companies not operating complex IT landscapes and software structures themselves but instead, they contract them out to service providers in the outsourcing and hosting environment.

At the same time, further services such as application hosting, application service providing and application management play an important role. Not only are pure infrastructure services and computing capacity provided; the service providers also take on responsibility for the operation and administration of applications and software solutions.

The last-named of these services especially, are particularly interesting for the operation of websites based on FirstSpirit™, as the service provider undertakes the complete servicing, configuration, administration and release management.

e-Spirit works with internationally renowned and specialized hosting partners and on request provides a complete solution for the implementation and operation of web solutions.

FirstSpirit™ is generally sold by e-Spirit's direct sales department. In regions in which e-Spirit does not have its own sales office, resellers, who have the necessary competence and experience in dealing with FirstSpirit™, perform this task.

In individual cases too, if the end customer would like the project to be handled by a full service provider or general contractor, the FirstSpirit™ solution can be purchased through partners of e-Spirit as part of a complete package.

Individual selected service providers of e-Spirit, with whom we work particularly close together, not only in sales but also technically, act as resellers of FirstSpirit™ and offer the content management system as part of their portfolio of solutions.

Trained partners are all companies and service providers who have trained FirstSpirit™ consultants and have already acquired initial internal or external experience in the implementation of FirstSpirit™ projects. The companies have completed FirstSpirit™ training courses and have been trained and supported by e-Spirit employees.

Implementation of a FirstSpirit™ project by a trained partner is often accompanied by e-Spirit and the quality of the implementation is ensured in the "project coaching" procedure.

Partners in the trusted level are experienced project service providers and have already implemented important FirstSpirit™ projects, independently and in collaboration with e-Spirit.

These companies have a larger number of experienced and trained FirstSpirit™ consultants.

The cooperation is close and there is a regular exchange of information at technical and sales level.

Trusted partners are an important part of the e-Spirit partner network and are indispensable for the implementation of client projects.

Preferred partners have been working with e-Spirit for years and are very experienced in the implementation of FirstSpirit™ projects.

Many FirstSpirit™ modules have been developed by these partners and, through their continuous exchange with the e-Spirit development department, their ideas and practical experience is incorporated in the development of FirstSpirit™.

Continuous collaboration with these partner companies is one of the mainstays of the partnership. For years, e-Spirit has been building on this competent support in many areas, which has manifested itself in close and longstanding sales, development, project implementation and support collaboration.