Partner Solutions Architect (m/w/d)

Germany, Remote

We are looking for an exceptional candidate to serve as our primary technical contact for the largest and most strategic partners in our portfolio. The Partner Solutions Architect is a critical role which ensures partner satisfaction through an exceptional support experience. On a daily basis, you will support the Digital Experience Platform product suite, driving growth and helping clients secure maximum value from our products.

Sounds interesting?

Then come join us as Partner Solutions Architect!

These are your tasks:

  • Serve as a partner champion and collaborate with Product, Engineering, Professional Services, Customer Success and other teams to grow our customer and partner base.
  • Be a product expert and serve as the facilitator and lead across both Crownpeak and customer teams in technical discussions.
  • Collaborate with The Partner team to provide partners with frequent check-ins and business reviews to understand concerns, goals and opportunities.
  • Collaborate with Product and Engineering to escalate and identify immediate remediation to situations that would impact partner satisfaction and be the overall internal spokesperson for the partner.
  • Collaborate with partners at a high level to ensure that they are making the most effective and appropriate use of Crownpeak products, helping with the design and architecture of complex, multi-tier solutions across multiple platforms.
  • Provide expert assistance and architectural advice to Crownpeak Professional Services and customer- or partner-led engagements.
  • As the key technical contact point for partners, you will also work with the Crownpeak Professional Services organization to forecast and staff projects accordingly.
  • As the key spokesperson for the partner, you will need to be able to have strong presentation and consultative skills in order to articulate via demonstrations, workshops and business reviews at all levels of the Customer organization, including senior executives such as VP, CIO, CTO, etc.

This is your profile:

  • Minimum of 5 years Development Experience (Full Stack experience preferred)
  • Minimum of 2 years Architectural Design Experience
  • Previous experience with CMS provider (agency experience preferred)
  • Familiarity working with customers and partners of all sizes, especially large enterprise organizations; commercial awareness
  • Desire to perform in customer/public-facing technical evangelist role (with prior experience)
  • Exceptional verbal, written, organizational, presentation, and communications skills
  • Detailed oriented and analytical
  • Strong team player but self-starter
  • Project management experience & skills
  • Strong technical, analytic, and problem-solving skills
  • Oral & written fluency in English
  • Ability to do international travel (~20%)

A few things to get excited about e-Spirit - a Crownpeak Company:

  • The opportunity to be part of a globally expanding organization
  • Great, friendly colleagues - some of the smartest minds in our industry - well-known customers and challenging tasks that you can master independently
  • Appreciation of your ideas and conceptions
  • A full-time position with flexible working hours and remote work

We look forward to receiving your application, including your salary expectations, by e-mail to jobs@e-Spirit.com. If you are on the road, you can also send us the link to your Xing or LinkedIn profile.

Do you have any questions? Then give us a call: +49 231 477 770 and ask for Laura, Simone or Charleen.


Bei Fragen wende dich einfach an:

Simone Henderson
People and Culture
jobs@e-spirit.com