The FirstSpirit Digital Experience Platform

The FirstSpirit Digital Experience Platform (DXP), offered through a SaaS or on-premises model, helps you engage customers and increase revenue with personalized, content rich digital experiences anytime, anywhere.

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Engage customers throughout the entire customer journey.

  • Differentiate your company and compel users to action with personalized, content-driven digital experiences.
  • Put the power of innovation in your hands for greater productivity and accelerated time to value using an enterprise class CMS.
  • Deliver omnichannel content to the right visitor at the right time with AI-powered personalization and real-time targeting.
  • Effortlessly orchestrate and manage the performance of omnichannel campaigns from one central location.
  • Easily maintain a consistent brand globally while localizing multi-site content for consumers wherever they may be.
  • Gain insights into visitor behavior using real-time, AI-powered analytics and enable better experiences.
  • Create great content-driven commerce experiences across any channel or device to drive engagement and increase ROI

A tailored platform to support your company’s unique business strategy.

The FirstSpirit DXP enables you to build a digital experience ecosystem that is 100% tailored to your company and its business—giving you a digital experience edge. It’s future-enabled, helping you harness innovative marketing technology trends to your advantage.

  • Headless optional content management technology. Our advanced “Headless” approach allows you to deliver content—using content-as-a-service—in microseconds to satisfy customers on their channel of choice—whether via website, store, wearable, Internet of Things, social network, smart device, or app.
  • Microservices architecture. Seamlessly integrate new technologies into your marketing technology stack to meet your evolving technology needs and future-proof your digital experience ecosystem
  • Starter packages. Jumpstart your implementation and launch your site in as few as one to two days for faster time to value.
  • Fragment Creator. Easily create snippets of content for any channel using our Fragment Creator UI for better customer experiences.
  • Content experience tools. Break down the barriers across functions with content experience tools that give editors, marketers and developers the ability to create their own content-driven digital experiences.

Experience the digital experience edge.

Easy to Use. Our legendary usability empowers non-technical users to easily and intuitively manage content—without using HTML.

Personalized. Differentiate your company and compel your users to action with personalized, content-driven experiences.

Enterprise Class. The FirstSpirit DX Platform was built for global businesses needing to simplify complex, distributed environments, in the cloud or on premises.

Omnichannel. Deliver content-rich, synchronized experiences on any channel, wherever customers may be.

Interoperable. We play nice with everyone. FirstSpirit is highly interoperable with any system or app. Innovative. Simplify the connections across people, processes and technology for rapid time to value.

See how one global brand is taking digital experiences to the next level

GROHE—the world’s leading provider of innovative water products with nearly €1.5 billion in sales and more than 6,000 employees worldwide—is getting a clear ROI from its DXP investments for a digital experience edge: “We wanted to build a digital experience platform to suit our company’s global business needs, and FirstSpirit helped us accomplish that. The modular nature of the platform gave us the flexibility we needed to build a best-of-breed DX platform that greatly reduces development time while accelerating time to value. Content managers love it for its usability. More importantly, it helped us deliver the exceptional experiences that Grohe products are known for—now in the digital world as well.” Carlos Carvalho, Global Head of Websites for Grohe.

Read this case study to learn how GROHE modernized its digital footprint of 60+ websites in 80 countries and languages to engage customers at every step of the customer journey.

Learn more about the FirstSpirit Digital Experience Platform

Contact us to schedule a demo and see FirstSpirit in action.

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