Manage omnichannel content on any channel or front-end
Omnichannel marketers, meet your new favorite experience managment tool: FirstSpirit’s Omnichannel Manager. Omnichannel Manager enables you and your non-technical teams to:
- Access FirstSpirit's powerful content management capabilities through an on demand UI, accessible for any channel or front-end solution.
- See what your content will ultimately look like for your audience.
- Edit that content before or after it goes live, ensuring more consistent branding, better digital experiences and deeper engagement.
These powerful view and edit features of FirstSpirit's hybrid CMS (headless + CaaS), accessible through an on demand UI, will enable your teams to deliver inspiring experiences on any channel. (e.g., mobile, PWAs, digital signs, conversational interfaces)
Create omnichannel content at scale
An important benefit of a hybrid CMS is creating content that can be accessed by any channel across the world to fuel customized digital experiences. Crownpeak has developed the ideal UI to enable non-technical teams to create content specifically for this purpose. The FragmentCreator UI helps you create channel content—text, images, videos or any other content type—with ease. Simply create content—no design is necessary. Your content will be consumed by the right channels at the precise moment a customer uses it. Touchpoint Editing allows you to preview and edit content in the context of any channel without the need for complex IT integrations for fast delivery of highly personalized customer experiences at every touchpoint, at scale.