Content-rich digital experiences wherever customers may be.

Omnichannel marketing is how you meet today’s customer journey needs where interactions are less linear, more erratic (wherever the customer may be) and in perpetual motion (multiple channels at once). To be successful, you must meet roving customers on their own terms with as little effort as possible—and for that, you need FirstSpirit. Deliver content-rich, synchronized digital experiences anywhere, anytime and in any way using the AI-powered FirstSpirit Digital Experience Platform.

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Gain a competitive edge with real-time omnichannel marketing.

Delivering great omnichannel experiences is not just a competitive advantage. It may be your only competitive advantage. Engage customers across existing or emerging channels and devices with content and campaigns that are timely, targeted and relevant using FirstSpirit.

  • Deliver content with the speed and consistency needed to satisfy customers on their channel of choice.

  • Ensure brand consistency across all channels, regions and languages to support local and global marketing efforts.

  • Use one digital experience platform to orchestrate omnichannel experiences eliminating digital complexity.

Effortlessly orchestrate and synchronize any digital experience desired for seamless customer interactions.

Deliver content with the speed and consistency needed to satisfy customers on their channel of choice—whether web, mobile web and apps, digital signage, wearables or IoT smart devices—using Content-as-a-Service.

  • Strategically align content to the customer journey and synchronize it seamlessly across all digital touchpoints.

  • Deliver content to any channel and present it instantly in the optimized format designed for each for improved digital experiences.

  • Pull content together dynamically for the right customer in the right context at the right touchpoint at the right time.

Manage the performance of omnichannel campaigns from one central location.

Optimize omnichannel campaign performance using AI-powered testing and analytics algorithms. Simply set your goals and KPIs and let the FirstSpirit Intelligent Content Engine do the analytics and optimization work for you ensuring optimized experiences every time. Make every marketing decision an intelligent one that is backed by data and insights.

  • Increase revenue and conversions by executing predictive tests and AI-powered optimization. Iterate, analyze and optimize continuously to meet customer expectations.

  • Run comprehensive multivariate tests with multiple variables simultaneously, and dynamically allocate the best performing combinations.

Learn More About the FirstSpirit Digital Experience Edge

Blog Post

How to Use Omnichannel Marketing to Drive E-Commerce Revenues

Contact us to schedule a demo and see FirstSpirit in action.

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