Manage omnichannel content on any channel or front-end
Omnichannel marketers, meet your new favorite experience managment tool: FirstSpirit’s Touchpoint Editing. Touchpoint Editing enables you to:
- Access FirstSpirit's powerful content management capabilities through an on demand UI, accessible for any channel or front-end solution.
- Preview what your content will ultimately look like for your audience on their channel of choice.
- Edit content in the context of any channel easily and intuitively (without complex IT integrations) ensuring highly individualized customer experiences at every touchpoint that deepen engagement.
These powerful view and edit features of FirstSpirit's hybrid CMS (headless + CaaS), accessible through an on demand UI, will enable your teams to deliver inspiring experiences on any channel. (e.g., mobile, PWAs, digital signs, conversational interfaces)
Create omnichannel content at scale
An important benefit of a hybrid CMS is creating content that can be accessed by any channel across the world to fuel customized digital experiences. e-Spirit has developed the ideal UI to enable non-technical teams to create content specifically for this purpose. The FragmentCreator UI helps you create channel content—text, images, videos or any other content type—with ease. Simply create content—no design is necessary. Your content will be consumed by the right channels at the precise moment a customer uses it. Touchpoint Editing allows you to preview and edit content in the context of any channel without the need for complex IT integrations for fast delivery of highly personalized customer experiences at every touchpoint, at scale.